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Back to Product Basics

With our quarterly product updates, there’s always something new and exciting to learn in Ascend. But that doesn’t mean you should forget about the basics.

One basic pair that everyone uses, but that sometimes gets overlooked, is our In-Store Products and Vendor Products. These two records have a lot of fields that look pretty similar and often contain the same information – but they have some really key differences that, if used properly, can make it a lot easier to receive items that come in bulk.

Nutrition, spokes, and other P&As can come in cases of 5 to 500, and anything in between. Your shop is buying them in bulk…but your customers probably aren’t.

So how do we set up a product so Ascend that knows that? Find the answer below.

The In-Store Product record represents the physical item that your customers can buy. If the item is sold individually, it is those details that should be displayed here – even if your shop buys the item in bulk. If there is a UPC for the individual item, add that UPC to the In-Store Product record as well. Once your In-Store Product is set up, select Apply. Then navigate to the Vendors tab to edit a Vendor Product.

BLOG 5.3 instore product

When you sell the item, be sure to use any of the associated product attributes when adding products to a transaction.

The Vendor Product record represents the line item that gets added to Purchase Orders and ordered from vendors. This means that you can have a single In-Store Product associated to multiple Vendor Products so that you can place your order from any vendor that offers it without having to worry about the product attributes not matching. If the product comes in a case, you’ll want to update the Case Quantity field here to match the number of items that come in one box. This activates the Case MSRP field (if you sell the item by the box) and the Case UPC field. You can add the Case UPC here before clicking Save.

Now, Ascend will recognize that you are receiving this item in bulk, but selling it individually. In a Purchase Order, you can simply scan the case barcode to receive ‘X’ number of items (with ‘X’ being the number of items that come the box). For those keeping track at home, that’s a single scan to receive 5, 15, 42, or even 500 items!

Profit Margin: If you open a product record for an item that is bought in bulk and your Margin shows a huge, negative number, you should check how the Vendor Product is set up for that item. The Vendor Product may not have a Case Quantity, and Ascend thinks you are buying a single item for a cost much higher than what you’re selling it for – rather than buying one big box of items and selling them individually.

Want to learn more? Check out our videos on the In-Store Product and Vendor Product records at Ascend University for more information.

New month, new deals: This month is all about preparing you for the summer sales season. For the month of May, we have a few sweet deals to get you ready to rock the register:

Contact our Sales Team at sales@ascendrms.com to order yours today.

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2 responses to “Back to Product Basics”

  1. Dave Maxwell says:

    Do you guys offer a server with SSD?

    • Erin says:

      Hey Dave! Yes, we do. However, they are not part of our standard PC sale this month. Please contact our Sales department if you would like more information: sales@ascendrms.com or 800-313-8735 ext. 12030.

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