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Personalize your checkout experience

Ascend retailers using Chase integrated payments with their Ingenico terminals provide a safe and secure checkout experience for their customers. Now, the new Lane/7000 allows for larger and higher quality images you can use to promote upcoming sales or local events. Learn how to personalize your checkout with a few clicks. Prepare your custom image: Read More

Happy Fourth of July

The Fourth of July holiday is coming up fast here in the US! That also means we have some holiday support hours coming up. Stay on top of summer by adding our limited support hours to your calendar and signing up to update to the May 2020 version of Ascend today. Limited support: The Ascend Read More

Meet Bonnie, Ascend Retail Accountant

Breaking news: we’re bringing back “Meet the Team!” Every so often, we will feature one of our team members in the blog to give you a chance to get to know the people that develop Ascend, balance your books, and support you every day. This week we are talking to Bonnie Yonash, an Ascend Retail Read More

Break out the popcorn

On a cold winter day, it’s tempting to just switch on the TV and zone out until spring. But that’s not usually a realistic option! This week, we’re here to help bring a little of that low-key feeling to your workday with three new videos on Ascend University. So grab a snack, sit back, and Read More

Start the cycle right

Inventory season is wrapping up, but that doesn’t mean you should put your inventory scanner away! This week we’ll explore how to create a plan to run cycle counts periodically throughout the year. Plus, learn what else you can do to stay on top of things this year. Cycle counts: Cycle Counts are an excellent way Read More

Ascend at Trek World!

Join us for Trek World UK on 5th – 15th September 2017, in our Milton Keynes showroom! Whether you’re already enjoying the benefits of Ascend or you’d simply like to learn more about the system, make sure you come and say “hi” this Trek World! It would be great for you to meet the team Read More

Autumn Brings New And Improved Work Orders

Believe it or not, Autumn is just around the corner – and the Autumn 2017 version of Ascend is coming with it! Coming next month, Autumn 2017 brings a whole lot of improvements to Work Orders. Set the schedule: Autumn 2017 brings an updated Work Orders Due screen with Technician Settings. Technician Settings let you create staff schedules Read More

Fall into Work Orders

Believe it or not, fall is just around the corner – and the Fall 2017 version of Ascend is coming with it! Coming next month, Fall 2017 brings a whole lot of improvements to Work Orders. Plus, we’ve got a final reminder to turn in your Summer Sales information for a rebate from Trek. Set Read More

Meet Mike B., Ascend Software Development Manager

Every few weeks, we feature one of our team members to give you a chance to get to know the people that develop Ascend, balance your books, and support you every day. This week our subject is Mike Bauknecht, our Software Development Manager. So, let’s get started… What is your title at Ascend? What does Read More

Spring Showers Bring Summer Flowers

The Summer 2016 version of Ascend will be here before you know it. While the Spring release got off to a rocky start, we’ve ironed out the kinks and added some great additional features. The Ol’ Switcheroo: How many times have you chosen one of the five John Smiths in your system for a transaction, Read More

Back to Product Basics

With our quarterly product updates, there’s always something new and exciting to learn in Ascend. But that doesn’t mean you should forget about the basics. One basic pair that everyone uses, but that sometimes gets overlooked, is our In-Store Products and Vendor Products. These two records have a lot of fields that look pretty similar and often contain Read More

Meet Luke, Ascend Global Product Manager

Every few weeks, we feature one of our team members to give you a chance to get to know the people that develop Ascend, balance your books, and support you every day. This week our subject is Luke Natvig, our Global Product Manager. So, let’s get started… What is your title at Ascend? What does Read More

Meet Max, Ascend Support Technician

Every few weeks, we feature one of our team members to give you a chance to get to know the people that develop Ascend, balance your books, and support you every day. This week our subject is Max Lamberg, Ascend Support Technician. So, let’s get started… What is your role at Ascend? I’m a Support Read More

It’s All About the Details

In the Ascend Winter 2015 update, Work Orders received a major tune up. Now that the dust has settled, let’s review some of those changes. We’ll also take a moment to preview what’s next for Work Orders in Spring 2016. In December, we added a lot of cool features to Work Orders, including the top-requested Read More

Start the New Year Right

New Year’s Eve is sneaking up fast! We can help you keep your 2016 retail resolutions with a few simple steps in the final days of 2015. Backup: Since our Summer 2015 update, your nightly backups can be set to happen automatically. However, your end-of-the-year backup is one you may want to save for the long term. Make sure Read More

Say Cheese!

With the New Year comes a new way to advertise upcoming sales and promotions. Read on to learn about using custom images with your updated payment terminal and check out our holiday hours for information about support availability later this week. Big Boy Toy: You no longer have to be a big box retailer to provide customers a top-notch shopping Read More

School Time

We’re proud to announce a brand new way for you and your team to learn more about using your favorite retail management system: Ascend University. There you’ll find informative videos paired with short quizzes to help you become the ultimate Ascend RMS Sherpa. And with three Schools to choose content from, there’s something for everyone Read More

Trek Connect Catalog Mailings Incoming

The Trek Connect Retail Marketing Program is in full swing for all participating US and Canadian Ascend retailers. If you haven’t signed up yet, don’t let this opportunity pass you by. You can click here to get started. If you’re already signed up, keep reading to learn more about making the most out of your investment. Set It Up: The very Read More

Go beyond the point of sale

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Easily set, measure, and track goals and performance while continually forecasting for the future with Ascend. Click here to request your demo today.