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Das ist cool!

March 12, 2012 Version Updates Mark

Last week I had the privilege of visiting bike shops in Germany that are using Ascend. At one our stops I was sitting in the receiving area with their buyer/receiver and Urs Keller, our Ascend Manager in Germany. I was trying to follow their conversation in German as they were reviewing the order screen. Suddenly their buyer exclaimed “Das ist cool!!”. Urs had just shown her how to print receipts for special order items from the order screen.

This scene has been repeated on many visits in many countries. It is one of the favorite parts of my job. It’s fun to show someone a feature that will make their lives easier. But the more I thought about it, it’s also disappointing.  It’s disappointing that they didn’t already know about it.  The special order receipt printing feature has been available since the release of version 2.2 in December.  They could have been using it already for 3 months. If we hadn’t stopped by, it may have been much longer before they discovered it.

As manager of a fast paced business, I know how difficult it is to stay up to date on everything and to keep your employees updated as well.  I can’t possibly keep up with all of the information that comes my way.  I have to pick and choose and focus on the most important information.  Next week we’ll be releasing Version 2.3 of Ascend. It contains a whole new batch of cool stuff to help make your jobs easier.  Make sure to review the resources we’ve prepared for you.  I can assure you it will be worth your time.

Next Tuesday (3/20) at 9:00am Central Time and next Wednesday (3/21) at 11:00am Central Time we’ll be hosting webinars to show you what’s new in Version 2.3.  To register for the Tuesday session, click here.  To register for the Wednesday session, click here.

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2 responses to “Das ist cool!”

  1. Casey Kohner says:

    Great story Mark. Thanks for sharing!

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