UPDATED: Make Your Resolutions
UPDATE: 1/19/17 10:00AM CST
Trek has issued a voluntary recall of select Bontrager Approved TLR Disc 700C 24H wheels, including some which were included with Trek 720 Disc bike models. We’ve prepared queries to help you quickly locate bikes and wheels which may be affected (both in your inventory and sold to customers) and steps to best manage inspections for your claims. Learn more about the details on Dexter, and get our how-to guide to learn everything you need to know to manage this recall in Ascend.
Original post: 1/18/17
Have you made your New Year’s resolutions yet? We know – in retail, the beginning of the year is all about inventory, so maybe you haven’t even had the chance to think about them! But don’t worry – we’re here with a list of ways to get the most out of your system year-round.
Keep a healthy system: We get a lot of questions about what tasks retailers should perform on a regular basis. Our Recommended System Maintenance checklists keep you on top of everything your store needs to do daily, weekly, monthly, and yearly. And our Recommended System Maintenance for Bookkeepers helps you keep your accounting software in equally tip-top shape, regardless of whether we do your books or you have your own system.
When in doubt, schedule: In Winter 2016, many common reports – and even some custom queries – can be scheduled to automatically deliver via your preferred methods (emailed, saved locally, uploaded to an FTP site, and/or printed).
When you run a report (or query), just look for the Delivery icon on the toolbar – if it’s active, you can schedule it! You can also schedule your system backups (Options > General > Scheduled Back Up) and General Ledger Summary exports (IIF files) for QuickBooks® (Options > QuickBooks > Delivery).
Back it up: Speaking of system backups…Do you know where yours live? Make sure you’re keeping copies somewhere other than your server’s hard drive!
Ascend’s default backup location is C:\ProgramData\Ascend\DB\Backups\ – if you haven’t moved from this location, you run the risk of losing all your historical data if something happens to your server computer. Sure, sometimes the data can be recovered, even if the problem is with the hard drive itself – but this could mean days, weeks, or even months without your Ascend system (not to mention the cost of the work itself).
If you’ve already moved your backups to another location, or are using a cloud service to back up your files – great! But don’t let that be the end of it – unfortunately, other locations can also fail, and cloud services can go offline.
- Keep an eye on the file sizes of your backups and contact the Support Team immediately if you notice large differences (higher or lower) from one backup to the next. Ascend backups generally range between 150-300 MB (but could be more or less, depending on the length of time you’ve been using the system, number of users, volume of sales, variety of products, etc.).
- Keep an eye on your drive’s free (unused) space. A good rule of thumb is to keep at least 10% of the drive’s capacity free at all times. However, always keep at least a week’s worth of backups in case the most recent version is somehow corrupted.
- Don’t ignore the automated emails sent by Ascend’s Scheduled Back Up service. You’ll receive notices for both success and failures – if you don’t see an email at all, treat it as a failure and perform a manual backup as soon as possible. If you’re seeing repeated failures (or missing notices), and your drive has plenty of free space and remains connected at all times, contact the Support Team immediately for further troubleshooting.
- If you back up to an external drive, have two or more on hand and periodically cycle through them. If one drive fails, you’ll at least have another point in time that we can restore from if necessary.
- Periodically copy a few backups to an external drive that can be taken off site. Power surges to your server computer can also affect anything that’s plugged into it, and an off-site backup will be safe from anything that happens to the building itself (e.g. fire, flood, theft). At the very least, keep the last backup of every month off-site.
- If you use a service to store your backups online like Dropbox, Carbonite, or OneDrive, periodically verify it’s still running and functioning correctly. Also ensure that someone who can access the cloud files is always available – we can’t restore your data in an emergency if no one’s available to access it!
Personal experience: Our website has some exciting updates coming soon! One of those changes is individual logins for each store (two per location) – but we need you to tell us who should get the access for your store. Be sure to fill out our Website Access Request Form before February 20th, 2017 to retain your access to all of our news, vendor update files, download resources, and more.
New Year, new gear: Now that (for most of you) your yearly inventory is over, why not upgrade your old hardware and make the rest of the year run more smoothly? Through the end of January, get the Motorola MC2180 inventory scanner or the Zebra ZD410 Ethernet (network) label printer for 10% off their regular price. That’s just $1035 ($1325 CAD) for the MC2180 and $360 ($461 CAD) for the ZD410 (Ethernet model only).
Purchases over $1500 also come with 12 months of interest-free financing, so be sure to check our Minimum Hardware Requirements to determine what else is out-of-date, then email firstname.lastname@example.org to stock up today!
We also have an extremely limited supply of refurbished hardware for up to 50% off – call the Support Team at 877-875-8663 for current availability.
Tags: Ascendrms.com, back-up, backup, best practice, bookkeeper, Bookkeeping, Inventory, inventory counts, reporting, Reports, system maintenance, web site, Website