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Out Like a Lion

They say March “comes in like a lion and goes out like a lamb.” But with the new version of Ascend coming next Tuesday, March 28th, this month is going out with a roar. And it’s a great time to prep your store for the biking season by making sure your products are categorized and ready to go.

Springing up on a workstation near you: The Spring 2017 version of Ascend has a lot to offer: tracking information for Special Orders, updated Work Order large receipts, Ingenico firmware updates that let you accept more cards, and more.

Set aside time outside of business hours on Tuesday, March 28 (or shortly after!) to update to the newest version of Ascend.

Make sure to give yourself plenty of time to update all the computers in your shop. And once you’ve updated Ascend, remember to run the firmware update for each of your Ingenico terminals. This can take up to 15 minutes each. Please do not unplug your device until the firmware update is complete. Unplugging your device during the update will render it bricked and a replacement will be needed.

Welcome to Stratus: If you’re a multi-store retailer, you have a couple more steps before your update is complete.

The new version brings you a faster and more responsive multi-store environment called ‘Stratus’. All the existing multi-store functionality stays the same, but it’s more stable and much faster for you and your staff!

But moving to this faster, more reliable (and less annoying) multi-store platform requires a hand from our Ascend Support Techs. So make sure all your locations are on the Spring 2017 version of Ascend and all your Ingenicos have the firmware update. Then, reach out to us to schedule a time to move your database to Stratus.

Keep your categories straight: Ascend has some awesome reporting functions that can help take your business to the next level. But a lot of those reports are useless if products are not properly categorized.

Ideally, you want to stay on top of your categories by assigning them to products when you create the products.

However, we know that doesn’t always happen, and that’s when the Category Mapper comes in. Check out our newest video on Ascend University to master the Category Mapper.

One more chance for discounted hardware: For the month of March, our US retailers can get clearout prices on trade show hardware (while supplies last). If you’ve been thinking of purchasing a new printer, scanner, computer, or cash drawer, now’s the time to hit us up!

Click here to learn more.

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