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November 18, 2015 Trek Connect, Trek Connect E-commerce Eddy

Trek has launched Trek Connect E-commerce, a no-cost e-commerce platform available to all Trek retailers. But what does that mean for you? Read on to learn more.

Trek Connect E-commerce

What is it? The Trek Connect E-commerce service allows customers to order online and have their order shipped either directly to them or to their local dealer.

For the first time ever, consumers in the US will be able to shop trekbikes.com 24 hours a day with every online sale resulting in a service commission for Trek retailers.

Trek handles all taxes and payment processing and the service is provided at no charge to Trek retailers.

How do I sign up? Well, that’s the beauty of it – you don’t! If you’re a Trek retailer you’re already included. All you have to do is make sure your system is setup for any online orders.

What about this email program I keep hearing about? That’s the Trek Connect Retail Marketing program. Similar, but different. Click here for more details on that.

Is that all? Pretty much! To ensure you’re ready, go through our Trek Connect E-commerce guide, then have a look at these frequently asked questions. Dexter also has some helpful links. If you need more info, please contact the eCommerce Customer Service team at 800 585 8735.

Representatives are available from 8:00 am to 10:00 pm Mon-Fri and 10:00 am to 4:00 pm Sat-Sun.

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