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Analytics

We have the knowledge

The newest version of Ascend is live, along with the Ascend University video for the most noticeable part of the update. Trek Fest starts this week and, if you use Trek Connect Retail Marketing, your spring coupons are also live. There’s a lot of information here, but luckily, you have Ascend to help organize and Read More

It’s All About the Details

In the Ascend Winter 2015 update, Work Orders received a major tune up. Now that the dust has settled, let’s review some of those changes. We’ll also take a moment to preview what’s next for Work Orders in Spring 2016. In December, we added a lot of cool features to Work Orders, including the top-requested Read More

Help is Here

The Summer 2015 version of Ascend was released to all retailers last week. It brought bug fixes, system enhancements, and a few new features including Case Quantities and Scheduled Backups. If you haven’t made the jump, download the update right from the Ascend Desktop and start taking advantage of all the updates today. But we know Read More

Ascend What?

Unless you’ve been living under a rock, you probably already know that Ascend Analytics received a major overhaul earlier this week. Not only does it look fresh-to-death, but it puts more of your data to work. Basically: it’s beautiful, more powerful, and easier to use. And yet we still get calls from many retailers who Read More

Your Data, Your Way

It’s a new year and Ascend Analytics has a new look! But we know you’re more interested in the numbers than a fancy new color scheme, so we’ve worked hard to make it easier for you to have quick, complete access to your data – without the fuss. Reporting Done Right: Bringing all of your Read More

Ascend Analytics Improvements Release

Last week I blogged about a new improvement we were making to Ascend Analytics. We have now released this update, and the Category Health Summary Report is displayed on the new “Reports” tab within the main pages of Ascend Analytics. Please login to check it out when you get a chance and let us know Read More

A Belated Happy "Blue" Year and 2013 Budgets

Greetings and a much belated Happy New Year to all of you.  As I reported in my last blog post, the Ascend Team met a challenge I issued to them last year.  With your cooperation they got over 90% of our locations to upgrade to version 2.5.  It was no small feat.  To date over 875 Read More

Ascend and Windows 8

Windows 8 is coming on October 26th.  Here’s what you need to know about Ascend and Windows 8. Ascend and all of our certified peripherals work fine on Windows 8.  Our Ascend installer, however, does not run on it.  We had to install Ascend on a Windows 7 PC first and then upgrade to Windows Read More

Version 2.3 Issues and Analytics Update

We’ve recently discovered two issues with Version 2.3 that you should be aware of. Trekfest on sale not importing: Dealers running Version 2.3 cannot import the Trekfest on sale using the Trek Sale Wizard (Desktop > Integration > Trek > Sale Wizard).  The problem is related to the attribute we added to the On Sale Read More

"Where are my Analytics?" and "Where did these work orders come from?"

“Where are my Analytics?” and “Where did these work orders come from?” We’ve been hearing these questions often. Here are the answers. Waiting for Ascend Analytics: Over the last several weeks it’s been taking longer and longer for the previous day’s numbers to appear on Analytics. Most recently it was taking until well into the afternoon. Read More

Power your business with Ascend and Analytics

Before we talk about Analytics, here’s another plug for Version 2.2.  Since we released it last Monday, over 250 locations have updated.  If you didn’t attend one of our webinars, click here to view a recording.   Please note that 2.2 has an upgraded PIN pad interface.  It does not support serial port connections.  Only USB PIN Read More

Go beyond the point of sale

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Easily set, measure, and track goals and performance while continually forecasting for the future with Ascend. Click here to request your demo today.