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Ascend Analytics

The holidays come early with November 2020

2020 is drawing to a close (and maybe that’s a good thing?) – but we have one last bundle of Ascend goodies coming before the end of the year! The November 2020 update will be available to most retailers in the US and Canada starting November 11, 2020. Keep reading to learn about the highlights, Read More

We have the knowledge

The newest version of Ascend is live, along with the Ascend University video for the most noticeable part of the update. Trek Fest starts this week and, if you use Trek Connect Retail Marketing, your spring coupons are also live. There’s a lot of information here, but luckily, you have Ascend to help organize and Read More

Reporting for duty

This week, we’re covering the many reporting options available to Ascend users. Everything from your daily reports within the Ascend system to the complex custom-created reports you can design for you and your shop’s use in Ascend Analytics. Veterans’ Day is this Saturday (November 11) in the US and the Ascend team would like to send Read More

It’s All About the Details

In the Ascend Winter 2015 update, Work Orders received a major tune up. Now that the dust has settled, let’s review some of those changes. We’ll also take a moment to preview what’s next for Work Orders in Spring 2016. In December, we added a lot of cool features to Work Orders, including the top-requested Read More

Are You Ready for the New Year?

End of Year Checklist Take a few moments this week to knock some important items off your To Do list. Here are some Ascend-specific tasks to help ensure you start off 2014 the right way. Take a year-end backup. Of course, you’re already doing this at the close of business every day so this goes without Read More

Update: Ascend and Windows 8

Windows 8 was released on October 26th.  Here’s what you need to know about Ascend and Windows 8. Ascend and all of our certified peripherals work fine on Windows 8 Pro Edition.  For the latest installers, go to the Downloads page on our website at www.ascendrms.com.  We now have a client installer that works on Read More

Ascend and Windows 8

Windows 8 is coming on October 26th.  Here’s what you need to know about Ascend and Windows 8. Ascend and all of our certified peripherals work fine on Windows 8.  Our Ascend installer, however, does not run on it.  We had to install Ascend on a Windows 7 PC first and then upgrade to Windows Read More

The Ascend "Best Support" Program

If you’ve been with Ascend for a while, you’ve heard me say “Best System. Best Support” many times. We provide the best support to help you fully utilize Ascend and implement it into your business. The investment we make to provide this level of support is significant.  We encourage you to make the most of your investment Read More