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Inventory

Improved ecommerce uploads

Ascend now delivers more frequent ecommerce uploads from your in-store point-of-sale to your SmartEtailing website. The best part? It starts today and happens automatically! Online retail worldwide saw sustained Black Friday-level web traffic for nearly two months earlier this year. And while we believe the peak of these sales might have passed, we’ve worked with Read More

Break out the popcorn

On a cold winter day, it’s tempting to just switch on the TV and zone out until spring. But that’s not usually a realistic option! This week, we’re here to help bring a little of that low-key feeling to your workday with three new videos on Ascend University. So grab a snack, sit back, and Read More

Start the cycle right

Inventory season is wrapping up, but that doesn’t mean you should put your inventory scanner away! This week we’ll explore how to create a plan to run cycle counts periodically throughout the year. Plus, learn what else you can do to stay on top of things this year. Cycle counts: Cycle Counts are an excellent way Read More

Ring in the new year

Happy 2018! Have you made your New Year’s resolutions yet? Right now, you’re probably focused on getting your inventory done – but set aside some time this week to make a plan to get the most out of your system this year. Check your backups: We say it a lot, but it bears repeating – Read More

Check the list

This time of year, it’s easy to let things fall through the cracks. So we’ve made this list that you should check twice – and it’ll help keep your holiday season nice! This week we’re preparing for full-store inventory, double-checking our database backups, and marking our calendars for the next version of Ascend. Limited support this Read More

Don’t get set back

Daylight Savings Time ends November 5 – don’t forget to set your clocks back! But while you’re at it, don’t leave your books back in time. Ascend offers integration with the QuickBooks® Pro Desktop software, so all you need to do is import your end-of-day files to keep on top of your data entry. Bookkeeping Read More

Better inventory, better business

Winter is on its way. And for many of our customers, that means it’s time to dust off the scanners and start taking counts! Read on to learn how to keep your inventory accurate with cycle counts. Cycle counts are an important part of your inventory maintenance and help make full store inventories a lot less Read More

Updates away!

Having trouble getting Ascend to recognize your inventory scanner? Printers shared over the network having fits? Are you running Windows® 10? Reset settings from the latest round of Windows® updates may be to blame. Read on to find out how to fix these issues. Unrecognized inventory scanner: Not seeing the familiar green Windows Mobile Device Read More

Don’t you forget about me

Don’t let the busy season make you forgetful! Now is the time to really stay on top of your inventory and upcoming On Sales. So let’s talk about the Trek Summer Sale (starting this week) and check in on cycle counts. Come see the Summer Sale: The Trek Summer Sale starts this Thursday, July 27th and runs until Monday, August Read More

Don’t Lose Access

This week learn how you can request a login for our updated website, get the help you need to make the most our of your system, and ensure you’re staying updated with the latest version of Ascend. Don’t Lose Access: Starting February 20th, ascendrms.com visitors will need an account to access the Retailer Portal. After Read More

UPDATED: Make Your Resolutions

UPDATE: 1/19/17 10:00AM CST  Trek has issued a voluntary recall of select Bontrager Approved TLR Disc 700C 24H wheels, including some which were included with Trek 720 Disc bike models. We’ve prepared queries to help you quickly locate bikes and wheels which may be affected (both in your inventory and sold to customers) and steps to best Read More

UPDATED: ‘Tis the Season

UPDATE: 12/14/16 12:00PM CST  Trek has issued a voluntary recall of select Bontrager lights, including some Flare RT and Ion 700 RT models. We’ve prepared queries to help you quickly locate lights which may be affected (both in your inventory and sold to customers) and steps to best manage inspections for your claims. Learn more Read More

Don’t Get Left in the Dark

We’re nearing the final stretch for the Winter 2016 release – expect to see it in early December! For now, read on to get a sneak peek and learn how to send your questions about the changes straight to our product manager. eCommerce: The Next Generation: Do you manage your pricing, inventory information, or customer Read More

Winter is Coming

The Winter 2016 version of Ascend, that is – no need to find yourself a direwolf! Early release retailers can expect to see the new version early next week, and the rest of you only need to wait another month. Stay tuned here for the next few weeks to get a sneak peek at all Read More

Last Call for Grillin’

Fall is just around the corner and in the US, Labor Day is the unofficial kickoff! Ensure you’re ready for the autumn rush and prepare your shop for smooth transition to the next selling season with accurate inventories. Limited Support Available: The Ascend Support Line will be closed on Monday September 5th for the holiday, Read More

Start the New Year Right

New Year’s Eve is sneaking up fast! We can help you keep your 2016 retail resolutions with a few simple steps in the final days of 2015. Backup: Since our Summer 2015 update, your nightly backups can be set to happen automatically. However, your end-of-the-year backup is one you may want to save for the long term. Make sure Read More

It’s Inventory Season

Winter is coming. Make sure you stay on top of your inventory by performing regularly scheduled cycle counts multiple times a year and a full store physical inventory at least once a year. You’ll be glad you did once those holiday sales start. Cycle counts are an important part of your inventory maintenance and help make full Read More

Cycle Therapy

Summer vacations are at full throttle and that usually means your store is dealing with some busier mechanics and buzzin’ sales floors. But don’t let that distract you from maintaining a healthy inventory! Cycle counts are an important part of your inventory maintenance and help make full store inventories a lot less painful. Read on Read More

Divide-By Has Gone Bye-Bye

The Summer 2015 version of Ascend is less than one (yes, 1) week away from release and this week we’re previewing a few changes that are sure to make your life just a bit easier. We’ve completely removed In-Store Product “divisions” and have now incorporated case quantities into the Vendor Product record.  We’ve also introduced Read More

Powered-Up Purchase Orders

Ascend allows you to track inventory and process sales, but it all starts with your products. That’s why, with the Summer 2015 version of Ascend, we’ve made some improvements to your Purchase Order screen that’ll make ordering products just a bit faster with new columns, helpful highlighting, and multi-select. Keep reading to learn more in this week’s Read More

Accuracy Matters

An accurate inventory is at the core of any successful retailer. Not only does it help minimize your costs by allowing you to make smart purchasing decisions, but it provides useful data that enables you to shape, refine, and grow your business. With the right equipment, proper procedures, and regular attention you can make sure Read More

Tackle the Shelves

Many of our dealers are right in the middle of full store inventories, so this week we’re highlighting some helpful tips that might save you some time (and a few headaches) while your team tackles the shelves. Count Everything: A physical, full store inventory count should be completed once a year. Every salable product is Read More

Join Us for Camp

Are you getting ready for your first full-store inventory, have new employees that could use some training, or just want a refresher course to start the new year off right? Then join Ascend Inventory Specialist Kristina Florin as she hosts 2015’s first interactive Inventory Boot Camp sessions! Hands-on Training with an Inventory Pro: Each camp Read More

Don't Get Caught by Surprise

New Years Eve will be here sooner than you think! Start the new year off right by preparing today. Backup: Nightly Ascend Backups are always recommended, but you should also make sure to save your year-end backup in a safe place. Backup your database to an external drive, then store it separate from the server or Read More

Reduce Scanning Time

Payment Processing Update As you may be aware, we’re one year away from a major milestone in payment processing. Simply put, by October 2015 retailers need to be able to process EMV (Chip & PIN) cards or they risk shouldering the liability for fraudulent transactions. We are actively working to support this and will be offering Read More

It's the Little Things…

It’s been just over a week since we released Version 2.11 and the majority of you have already upgraded. If you haven’t yet, make plans to upgrade soon (it only takes a few minutes). When you do, you’ll be able to start enjoying these small changes that have a big impact in Ascend. Save Sales Invoices to Read More

Your Trek World To-Do List

We’re looking forward to seeing many of you next week at Trek World (8/4 – 8/6).  If you’re attending, here’s your Ascend to-do list: Bring your questions to our lab:  Our Support Team will be available in full force in the Ascend Lab.  Please stop by during our scheduled hours with any questions you have Read More

It's Time for Your Ascend Health Checkup

Many of us wouldn’t know it from the weather, but Spring is just around the corner.  Before Spring arrives, make sure your Ascend database is healthy and ready.  We’ve added a new Ascend Health Checkup report in Version 2.9 to help you. Accessing & Running the Report: To access the report, you can log into Ascend Online Read More

Extreme Makeover: Ascend Inventory Edition – Episode 1

In case you couldn’t tell, we’re sticklers about inventory control.  This is how we see it:  Your inventory is THE major asset of your business.  We must give you the tools to maintain an accurate inventory, to keep turning it and to make it as profitable as possible. This was our focus for Version 2.7 and it continues Read More

Turn Your Old Inventory Into New Cash

Identifying and removing the oldest and slowest moving products from your stores is an important and never-ending task.  To help you, we’re introducing a new Aged Inventory Report in Ascend Version 2.8. We Simplified the Report  Before there were two reports called “Aged Inventory by Vendor and By Date” and “Aged Inventory by Date”.  Now Read More

3 Prep Steps for Your Upcoming Continuous Improvement Event

With Fall upon us and Winter approaching, now is the time to take a step back, to evaluate your business and to set an action plan for the coming year.  A continuous improvement event with Trek is the perfect format to do this.  Here are 3 steps to get ready for your event. Schedule It!  Read More

Improve Your Inventory Scanning Speed and Accuracy

With the full store inventory season approaching we’ve made many improvements for you.  Our goal is to make this critical business process simpler, faster and more accurate. New Inventory Scanner: We’re now selling the new Motorola MC2180 scanner.  It has a 2.8 inch color touch screen and plenty of memory to handle large inventory (aka Read More

The Best Productivity Enhancement in Years

“Best productivity enhancement in years!”  That’s what one our customers told us when describing this new feature.  You be the judge. Scan Serial Numbers at Receiving: Starting in Version 2.7 you can configure Ascend to automatically prompt you to scan a bike’s serial number immediately after scanning its UPC barcode.  This will allow you to quickly receive Read More

The End of "Oops!"

Currently in Ascend, when you open a product record, it goes right to the Quantity field.  On occasion this leads to people mistakenly changing the quantity on hand.  When they do, there’s no trace of what happened except for an inventory adjustment that says “Changed quantity within Product Editor”. In the upcoming Version 2.7 we’ve Read More

5 Steps to Prepare for Your Year-End Inventory

Some of you have already finished your year-end inventory.  Most of you will do it sometime after the new year.  We’ve led and assisted with countless inventories.  From our experience, here are 5 steps to take now to be ready then.   Pick a date and publicize it.  Let your customers and employees know your Read More

Your End of Year To-Do List

As we approach November, it’s time to dust off your end of year to-do lists. Here are 4 things to add. Prepare for your holiday sale:  Make sure to use the On Sale function in Ascend to set your sale prices. Also check to see that you have enough gift cards on hand and that Read More

Version 2.3 Issues and Analytics Update

We’ve recently discovered two issues with Version 2.3 that you should be aware of. Trekfest on sale not importing: Dealers running Version 2.3 cannot import the Trekfest on sale using the Trek Sale Wizard (Desktop > Integration > Trek > Sale Wizard).  The problem is related to the attribute we added to the On Sale Read More

Ascend Inventory Fantasy Camp #1

Last week we hosted 11 bike shop employees from Arkansas, California, Georgia, Illinois, Iowa, Massachusetts, Michigan and New Brunswick, Canada for our first ever Ascend Inventory Fantasy Camp. Why on earth would they travel  from all over the country,  in January, to the frozen tundra of Wisconsin for an event dubiously named “Inventory Fantasy Camp”? Read More

Introducing Ascend Online Reports (again)

Back in September we introduced Ascend Online Reports; a realtime reporting system you can access from anywhere with a web browser. Based on the number of dealers we’ve talked to recently that didn’t know about them, we figured it would be a good time to tell you about them again. Get connected: It’s easy to Read More

'Tis the Season for Inventory

Before we talk about inventory, here’s another plug for Version 2.2.  It’s due out this week.  Register for a webinar to get a detailed overview of the new features.  Check out Dexter for the details.  If you can’t make it, watch the recording.  If you’re already on Version 2 this will be a simple upgrade.  When you see Read More

Go beyond the point of sale

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Easily set, measure, and track goals and performance while continually forecasting for the future with Ascend. Click here to request your demo today.