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Lower rates, happier you

Keep the smiles coming this summer with an updated (and cost-saving!) credit and debit card rate structure. Chase is announcing lower rates for all integrated Ascend retailers – no action necessary. Read on to learn how much you can expect to save starting on Tuesday, August 1st. Lower Rates for All: Credit and debit card Read More

Season of Transformation

The seasons are marching on, and they’re bringing lots of change with them. This week, we’re covering a few things you can do to keep your store ready to go throughout the summer. TCG quarterly price update: Last week, Trek released their latest quarterly price update. The In-Store Pricing report on Ascend Online Reports (AOR) allows Read More

(Cheap) Help is Here

Halloween is coming up fast and that signals the end of October. This week, we’re focusing on the upcoming changes to Trek Card processing, highlighting our sale, and checking out a useful report for our mechanic and tech center users. Last Call: The processing system for Trek Credit Cards needed an update, so we’ve bundled it with Read More

Stay Positive

March is starting off with a snow storm here in Wisconsin, but that won’t stop us from bringing you lots of Ascend goodies. The Spring 2016 version of Ascend will be available to retailers on March 29th, so let’s take a look at a few of the features that will come with it. Stay positive: If you use In-Store Credit Read More

Become a Checkout Pro

This week we’re focusing on Ingenico devices: how you can prepare for EMV processing, what you can do to spruce up your checkout lanes, and how we can help take your look from retail rookie to sales pro. Payment Processing Prep: We’re in the final stretch! This week, we’re on track to complete the certification process with Read More

Say Cheese!

With the New Year comes a new way to advertise upcoming sales and promotions. Read on to learn about using custom images with your updated payment terminal and check out our holiday hours for information about support availability later this week. Big Boy Toy: You no longer have to be a big box retailer to provide customers a top-notch shopping Read More

Let's Have Some Fun

Trek World is here and we’re really excited to showcase a few upcoming products including updated payment processing hardware (just in time for the liability shift happening this October) and some upgraded functionality coming with the Fall 2015 version of Ascend. Insert, Swipe, or Tap: As we mentioned in our update a few weeks ago, Read More

Summer 2015 Has Arrived

The Summer 2015 version of Ascend has just been released to all retailers and it includes updates to Work Orders, Backups, Case Quantities, and much more. Start taking advantage of all the new features right now by downloading it straight from the Ascend Desktop. Not really sure of the changes you can expect? Read on Read More

Cash or Credit?

Summer 2015 is creeping closer and your swimsuits aren’t the only things that’ll need updating come June. You can look forward to a wide range of updates and improvements with the next version of Ascend set to drop on June 9th and if you’re already on the latest version (Spring 2015), updating your workstations should Read More

Credit Card Processing Q & A

As October 1st approaches, industry buzzwords like “EMV”, “Chip & Pin”, and “liability shift” are coming up more and more. With that in mind, we wanted to take a moment to update you on credit card processing within Ascend. What the heck is happening in the United States on October 1, 2015? Today, the liability for fraudulent card-present Read More