1 (877) 875-8663

Summer

Summer’s calling

The signs of summer are becoming more apparent, and the changing seasons bring a few more changes for you. Read on to ensure you’re set up for an effortless summer of selling. TCRM in-store catalogs: We’re trying something new for Trek Connect Retail Marketing this summer – in-store catalogs with the same great deals your Read More

Season of Transformation

The seasons are marching on, and they’re bringing lots of change with them. This week, we’re covering a few things you can do to keep your store ready to go throughout the summer. TCG quarterly price update: Last week, Trek released their latest quarterly price update. The In-Store Pricing report on Ascend Online Reports (AOR) allows Read More

UPDATED: Don’t Get Hung Up

UPDATE: 7/22/2016  2:13 PM CST We’ve receiving reports on the support line that some customers aren’t recognizing a new instance where payments are being declined. If ignored, transactions are not successfully completed and payment isn’t received. Read on to learn how to make the most out of the new security standards meant to protect your Read More

Get Down with the DM

We aren’t talkin’ Snapchat, but Ascend does give you the power to directly contact your customers on their mobile phones using SMS. Read on to learn how to make sure you’re taking full advantage of your system services. Plus, we’ve got some information on the 2016 Trek Summer Sale. Start with the Data: Before you Read More

Summer 2016 is coming your way soon!

The Summer 2016 version of Ascend is just around the corner! We can’t wait to get it to you. Updates include: Custom Quick Add Buttons in Work Order Details so you can add your most popular SKUs or service packages with a single click. The ability to Change a Customer Associated to a Transaction, even Read More