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Version 2.3

2.4 Preview – More Receipt Improvements

We’re putting the wraps on Ascend Version 2.4. It will be available for our Early Release dealers on May 14th and for all dealers on June 11th. More Receipt Improvements In Version 2.3 we spent time improving customer receipts.  We added the ability to specify your own custom footers and to email a receipt from the Change Read More

2.3 Critical Update and 2.4 Release Schedule

2.3 critical update Last week I told you about two recently discovered issues that you need to be aware of.  Click here to read the details.  They are critical enough that we don’t want to wait for version 2.4 to fix them.  We will be releasing an update to Version 2.3 to our Early Release dealers this week.  We’ll Read More

Version 2.3 Issues and Analytics Update

We’ve recently discovered two issues with Version 2.3 that you should be aware of. Trekfest on sale not importing: Dealers running Version 2.3 cannot import the Trekfest on sale using the Trek Sale Wizard (Desktop > Integration > Trek > Sale Wizard).  The problem is related to the attribute we added to the On Sale Read More

Spring Ahead to 2.3!

I know you’re all busy so I’m going to keep this short today.  Times are busy here as well! By now you’ve all moved your clocks ahead an hour.  Now is also the time to move your shop ahead to Ascend Version 2.3.  Over 365 locations already have. If you’re one of those locations that Read More

Happy Birthday Version 2

One year ago this week we introduced Ascend Version 2. On the surface, it wasn’t a big change.  At the last Trek World  I joked that the main comments we heard were “It’s pretty much the same as Version 1” and “It’s slower”.  While it wasn’t readily apparent, much had changed. We had completely migrated Read More

Das ist cool!

Last week I had the privilege of visiting bike shops in Germany that are using Ascend. At one our stops I was sitting in the receiving area with their buyer/receiver and Urs Keller, our Ascend Manager in Germany. I was trying to follow their conversation in German as they were reviewing the order screen. Suddenly their Read More

Venturing into the unknown

This past Sunday I flew into Frankfurt, Germany. I’m spending the week in Germany and Switzerland visiting Ascend dealers and our local support team. When I’m traveling and have extra time, I like to venture into the unknown. I hop on the train from the airport into the city center, store my luggage and start Read More

Our 20 Mile March

In his most recent book, Great By Choice, Jim Collins introduced the concept of the 20 Mile March. It’s based on the story of Amundsen and Scott; two expedition leaders racing to the South Pole.  Amundsen’s team finished easily. Scott’s party died in the brutal arctic cold. Both started with the same goal.  But Amundsen Read More

Ascend Version 2.3 Preview – Part 4

This is the fourth and final part of our Ascend Version 2.3 preview.  If you missed any previous parts, click these links to view Part 1, Part 2 or Part 3. Version 2.3 will be available for our early release group next week on Monday night, February 20th.  Contact us if you’d like to be Read More

Ascend Version 2.3 Preview – Part 3

Ascend Version 2.3 Preview Continued: We’re in the final two weeks of programming for the next major release of Ascend. It will be available to our “early release” dealers in mid-February and available to everyone in mid-March. Two weeks ago we presented Part 1 of our preview and last week Part 2.  Let’s continue today Read More

Ascend Version 2.3 Preview – Part 2

Ascend Version 2.2 Critical Update: An Ascend service release is available now to update our integrated email service.  If you’re on Version 2 you must upgrade by Monday, January 30th. If you don’t, you will not be able to send email messages from Ascend starting Tuesday, January 31st. About a month ago, we had an extended Read More

Ascend Version 2.3 Preview – Part 1

Ascend Version 2.2 Critical Update: Tonight (1/23) we will be posting an Ascend service release to update our integrated email service.  If you’re on Version 2 you must upgrade by January 30th. If you don’t, you will not be able to send email messages from Ascend after that date. About a month ago, we had an Read More

Introducing Ascend Online Reports (again)

Back in September we introduced Ascend Online Reports; a realtime reporting system you can access from anywhere with a web browser. Based on the number of dealers we’ve talked to recently that didn’t know about them, we figured it would be a good time to tell you about them again. Get connected: It’s easy to Read More

'Tis the Season for Inventory

Before we talk about inventory, here’s another plug for Version 2.2.  It’s due out this week.  Register for a webinar to get a detailed overview of the new features.  Check out Dexter for the details.  If you can’t make it, watch the recording.  If you’re already on Version 2 this will be a simple upgrade.  When you see Read More

Go beyond the point of sale

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Easily set, measure, and track goals and performance while continually forecasting for the future with Ascend. Click here to request your demo today.