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Webinar

Happy Holidays

The holidays are here! We know you’re excited, but before you start opening your gifts, check out these goodies from Ascend. Take some time to write down our holiday support hours, watch the Winter Webinar (and then update to Winter 2016), and learn about the Bontrager light recall. Holiday Support Hours: There are a lot of holiday hours coming Read More

Winter, but Better

The weather outside might be frightful, but the newest version of Ascend is delightful! If you haven’t heard, the Winter 2016 version is available today. Update to take advantage of upgrades to Vendor Orders, eCommerce, reports, and more. Update Now: The Winter 2016 version of Ascend lets you: Lock your desktop tiles Include even more information (like Gender, Season, and Year) in your Product Read More

Stuffed with Orders

We hope you had a wonderful Thanksgiving weekend full of good food and lots of sales. But this is just the beginning of the holiday season! In preparation for the holidays and the Winter 2016 release next week, let’s talk about Vendor Order updates. It’s Coming: The Winter 2016 version of Ascend will be available to all Read More

UPDATED: Keep Clipping Coupons

UPDATE: 11/23/16 11:00AM CST  We’re happy to report that we’ve received an “all-clear” notice from Chase Paymentech™. Wells Fargo cards should now be processing normally on your Ascend system. The issue was traced back to an update that Wells Fargo made last Thursday to their payment systems. Unfortunately, the change ended up negatively impacting all Read More

The Feasts Begin!

We’re halfway through November already – can you believe it? This week we’re asking you to send us your questions about the Winter 2016 version of Ascend, giving you a quick tip to help with the holiday season, and want to remind you about our limited support available next week. Read on to learn more! Read More

Updates All Around

It’s time to update! The Fall 2016 version of Ascend is officially available (as of Tuesday, September 13). Set aside time before you open or after closing to get your shop up-to-date today. And while your Ascend software updates, you can get new information on an upcoming Ascend Webinar, new Ascend University videos, changes to Trek Credit Cards, Read More

"Das ist cool!" Revisited

Last March I blogged about my Ascend dealer visits in Germany (read Das ist cool!).  The short version of the story was a German dealer was very excited to see the new feature to print special order receipts at receiving time.  The bad part of the story was they could have been using the feature for Read More

Join us for our Ascend Version 2.4 Webinars

On Monday night, June 11th, Ascend Version 2.4 will be available for you to download in your stores. Please join us on Tuesday, June 12th, at 9am CST or Wednesday, June 13th, at 11am CST for an overview of the new features. To register for the Tuesday session go to https://www1.gotomeeting.com/register/893359656. To register for the Read More

Spring Ahead to 2.3!

I know you’re all busy so I’m going to keep this short today.  Times are busy here as well! By now you’ve all moved your clocks ahead an hour.  Now is also the time to move your shop ahead to Ascend Version 2.3.  Over 365 locations already have. If you’re one of those locations that Read More

'Tis the Season for Inventory

Before we talk about inventory, here’s another plug for Version 2.2.  It’s due out this week.  Register for a webinar to get a detailed overview of the new features.  Check out Dexter for the details.  If you can’t make it, watch the recording.  If you’re already on Version 2 this will be a simple upgrade.  When you see Read More